The information we collect
When you apply for and use our services we collect personal information about you and your family that you specifically and voluntarily provide. We collect this information from you so that we can provide services to you and your family, and manage your account. When you provide personal information about another person (for example a family member) you warrant that you have permission or authority to disclose that person’s personal information to us.
How we use your information
We will use your personal information:
- To assess your application for our services.
- To provide and administer our services.
- For planning, strategic, financial and other business purposes in relation to our services.
If you do not provide the personal information requested by us, we will not be able to provide the services.
How we disclose your information
We may disclose your personal information:
- To suppliers and authorised providers for the purpose of enabling us to provide our services.
- To government agencies or individuals appointed by a government in relation to before and after school care.
- Where you have otherwise consented to the disclosure.
You acknowledge that in certain circumstances we may be permitted or required by law to use or disclose personal information about you and your family.
Security of your information
We use all reasonable precautions to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.
Control over and access to your information
We will, on request, provide you with access to the personal information we hold about you, unless there is a legal or other valid reason not to do so. We may recover from you our reasonable costs of supplying you with access to this personal information and your request to provide access to this personal information will be dealt with in a reasonable time. If we refuse to provide you with access to the personal information, we will provide you with reasons for the refusal. If you want to find out what information we have about you contact us at oroosh.com.au. We will ask you for proof of your identity before providing access.
You are solely responsible for keeping the personal information we hold for you and your family complete and up to date. If you think that any personal information we hold about you is not accurate, complete and up-to-date, you must ask us to correct that information and we will do so unless there are valid reasons for not complying with such a request.
Using this website
We may also collect information regarding activity on this website, such as the number of visitors to the website, the date and time of those visits, the number of pages viewed and navigation patterns. This information does not personally identify you. It is obtained using ‘cookies’ which are frequently used by websites to identify users’ computers. This information on its own does not identify an individual but it provides us with statistics that we can use to analyse and improve our website and services.
Please use the form on our Contact Us page.